Dr. Mr. Manager of Chipotle Grill Arlington VA

I just wanted to make a comment about a wonderful experience we had at one of your Chipotle stores.  When we walked in at about 1:30 this afternoon, it was so crowded and my mother in law and I had my five kids with us.  We managed to find a table and sit down and I was getting ready to go up and wait in a VERY long line to order for all 7 of us when a manager walked up to us.  "Please, when you are ready to order follow me, I have a special place for you to order!",  he said, and he took us all back to the order ahead window and told us to take our time.  Each child got a chance to order exactly what they wanted and he personally made sure that each order was what we wanted and he carried our food for us to the table.  I have to say that when I usually walk into a crowded restaurant with five kids I get dirty looks and bad attitudes, but your staff was wonderful.  They went above and beyond the call of duty.  Unfortunately I was so busy trying to get the kids all situated I was unable to get his name, but I believe he deserves a special commendation for making our dining experience great and making me feel better about customer service!  Thank you very much!